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Bye bye Comcast!

December 22nd, 2011 at 12:31 pm

You will not be missed.....at all!

About a year and a half ago, we switched to a bundle through Comcast....good price for a year on cable, phone and internet. Almost from the beginning we had problems with them. There was a promotion for a visa gift card for signing up. Everytime we would call we would get a different reason/answer about why we didn't qualify even though THEY sent us the promotion. Finally after about 2 months they finally agreed to give us a credit on the bill equal to the visa card which was $150.

Throughout the time we have had them, the menu guide and drv menu constantly go down or are not accessible. We also find the remote control difficult to use (confusing) and also I don't like how their dvr's work.

Fast forward a year and a half later....I've been bugging DH to call for a while since our contract was only for a year and the bill has shot up quite a bit. He called today to see if they would offer us a better deal. First rep offered $10 off the bill per month and acted like she was doing us a huge favor. Second rep said there were no promotions going on. Third rep told DH we had a 2 year contract. Fourth rep said we were not locked into a contract.

That was enough for DH to get on the phone and call DISH. We had DISH previously and NEVER had a problem. They were more than happy to have us back...so happy they are coming tomorrow and gave us a great rate for a year and several free channels ect. (still have the satelite up) DH also called Frontier to find out about internet. They are coming on the 31st. So after that is connected, I will be calling Comcast and cancelling everything!

We made the decision to drop our land line....kind of scary but definately going to save some money there along with a reduced bill for cable and internet.

Looking forward to starting the New Year with a little less out of our pockets each month Smile

9 Responses to “Bye bye Comcast!”

  1. North Georgia Gal Says:

    I have had DISH for 11 years now. I love it! I never have any problems and they are always polite when I call.

  2. MonkeyMama Says:

    Yay!

    Dish sucked eggs when we had them. I wouldn't even know where to begin. But, my dh wouldn't even give comcast a try (the horror stories). I find it hard to imagine it could be any worse.

    We largely cut the cable cord because of all this. Just really crappy options and cable monopolies. Meh. It wasn't about the cost near as much as our dissatisfaction with our options. (Historically, we had a GREAT mom and pop cable company, but it got bought out by Comcast, which put us on the road to cutting cable entirely).

  3. PauletteGoddard Says:

    I toss virtual confetti in your honor, as you sever ties with Comcast. I hope this year I'll be brave enough to cancel our landline too.

  4. MonkeyMama Says:

    "I never have any problems and they are always polite when I call. "

    OMG - our experience was so opposite. The Dish employees around here are so cranky and mean and useless. Rolleyes I am jealous that they actually treat you all nice and give you deals. Wink

  5. Miz Pat Says:

    My experience with dish was NASTY. I am staying with Time-Warner Cable and keeping my fingers crossed.

  6. creditcardfree Says:

    Let us know how it goes without the landline.

    No cable or satelitte, so I can't complain!

  7. DeniseNTexas Says:

    Congratulations on your upgrade! Wink I hope that goes well for you.

    I have our local cable TV and internet and think the cost is too high for what I get on the TV end of things. However, the residents in this complex aren't allowed to get satellite so it's this company or nothing. I keep thinking of giving up cable TV since there's Netflix, hulu, and other options out there.

    I haven't had a landline in a year and a half and am quite content with that. Smile

  8. ComcastMark Says:

    I am sorry to learn that you're no longer a Comcast customer. If you decide to come back, please let me know. I work for Comcast and I will be happy to help.

    Thanks,

    ComcastMark
    Comcast Corp.
    National Customer Operations
    We_can_help@cable.comcast.com

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    Bye bye Comcast!: PNW Mama's Personal Finance Blog

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